Secure Your eSewa Wallet, Get Wallet Insurance!

Ensuring Secure Digital Transactions with eSewa Wallet Insurance

In today’s digital age, where convenience meets complexity, ensuring the security of online transactions is paramount. At eSewa, we understand the importance of safeguarding your financial transactions, which is why we’ve integrated robust security measures into our platform. Our commitment to security is underscored by recent enhancements, including the introduction of wallet insurance.

Why Choose eSewa Wallet Insurance?

Comprehensive Coverage:
eSewa’s wallet insurance provides protection against financial losses resulting from the hacking of funds during mobile or online transactions, and unauthorized payments made through your phone. This additional layer of security ensures peace of mind when using our digital wallet platform.

Key Benefits:

  • Maximum Coverage: Up to Rs. 20,000 per event.
  • Claims Per Year: Users can claim up to 2 times annually.
  • Affordable Premium: Just Rs. 50 per year.

How It Works:

  1. Coverage Details: The insurance covers losses due to fraudulent transactions initiated via your mobile device.
  2. Claim Process: In the unfortunate event of a fraudulent incident:
  • Notification: Notify eSewa and Himalayan Everest Insurance (HEI) within 48 hours.
  • Documentation: Provide necessary documents, including a police report and transaction details.
  • Claim Assessment: HEI assesses the claim and may request additional information if needed.
  • Claim Settlement: Upon approval, the claim amount is credited directly to your eSewa wallet.

Exclusions and Limitations:

While wallet insurance provides robust protection, it’s important to note that certain scenarios are not covered, such as losses from the purchase of goods and services or fraud related to social media accounts.


For those considering wallet insurance, here are answers to common questions:

  • How to Purchase: Buy directly through the eSewa app under the insurance section.

Claim Filing: Follow specific steps including police report submission and documentation verification.

Renewal and Support: No grace period for renewal; contact eSewa support for assistance.


At eSewa, your security is our priority. Wallet insurance complements our stringent security measures, offering you an added layer of protection against digital threats. Whether you’re making payments or managing transactions, rest assured that eSewa is committed to safeguarding your financial interests.

For more information on how to activate wallet insurance or to explore our services further, visit our website or contact our customer support. Stay secure with eSewa – your trusted partner in digital transactions.